Pick Up & Shipping

Orders are processed Monday - Friday, excluding Bank Holidays. Orders placed over a Bank Holiday will be processed next working day.
Shipping orders received before 1pm will go out same day, we cannot guarantee same day shipping after this time.
We aim to process Collection Orders for the next available collection time, however during extreme busy times this is not always guaranteed.
Click & Collect
 Due to a high demand of parcel collections all orders must be collected within 48 hours of being processed.
Once your order has been processed for collection you will receive an email confirmation stating your parcel is ready for collection. Please bring your Order Number & a form of ID with you when collecting.
Order Amendments
Once an order has been paid for collection/delivery this cannot be amended. 
Separate orders cannot be combined together in one parcel as each parcel is assigned its own order number/tracking number.
Collection Times
Tue: 11.00am - 1.00pm
Wed: 12noon - 2.00pm
Thur: 4.30pm - 6.30pm
Shipping Charges
UK (England, Scotland & Wales) Standard £4.49
2 - 5 Working Days 
UK (Northern Ireland) Standard £9.99
2 - 10 Working Days
We currently use Hermes Courier Service. Your Tracking Number will be sent via email once your order has been processed where you will also be able to check the journey of your parcel. If no one is home to accept your delivery, a card will be left with further instructions
Europe & International 
Due to the changes with Brexit, unfortunately at present we will not be shipping outside the UK. We are hopeful this will change in the near future.